Things used to be simpler. All insurance carriers had to do was keep moving along their well-worn paths, providing customers with the same old traditional products and services. But now customers and agents challenge you with constantly changing service demands. They expect access from their mobile phones, email, online chats and social networks. How can you provide services across all channels while complying with complex regulatory demands? Sapiens’ short animated video for P&C/general insurance carriers explains how it is possible to overcome legacy system constraints, speed up time to market and improve the customer experience.